Connecting the Community Through Technology

Providing technical solutions and keeping data secure for the city of Addison, the Information Technology team works behind the scenes to ensure and enhance our community's diverse services.

Hamid Khaleghipour

Executive Director of Business Performance and Innovation

View Directory
image
Hamid Khaleghipour

Executive Director of Business Performance and Innovation

Phone: 972.450.2868

Email: hkhaleghipour@addisontx.gov

Zeis Djaja-Chen

Network Specialist

Phone: 972.450.2855

Email: zchen@addisontx.gov

Sheryl Donihoo

Network Specialist

Phone: 972.450.2853

Email: sdonihoo@addisontx.gov

Chad Hancock

Network Specialist

Phone: 972.450.2856

Email: chancock@addisontx.gov

Randy S King

Network Specialist

Phone: 972.450.7105

Email: rsking@addisontx.gov

Ronnie J Lee

Network Specialist

Phone: 972.450.2854

Email: rolee@addisontx.gov

Kingsley Obinna

GIS Analyst

Phone: 972.450.2858

Email: kobinna@addisontx.gov

Nam Pham

Software Developer

Phone: 972.450.2857

Email: npham@addisontx.gov

Our cutting-edge tools and solutions advance Addison’s mission of public service by engineering and supporting critical technical initiatives throughout the city. The Information Technology department focuses on providing easy access to secure, reliable, and timely data, and we’re committed to retaining quality staff and investigating new technologies. In addition, our team avidly collaborates with other departments to create and deliver effective, problem-solving strategies. 

1,750+

Number of service calls in 2013

2.46 million

Website page views in 2014

0

Downtime occurrences in the past six years

In addition to managing Addison’s fast Ethernet network and Public Safety computer systems, the team monitors and directs the growth and performance of both hardware and software; coordinates with departments concerning information services; compiles data for long- and short-term projects as requested by departments; consults with departments regarding computer purchases; evaluates, recommends and implements emerging technology; and provides training and technical assistance on software applications. The Information Technology department is also tasked with developing and implementing guidelines for the following:

  • Hardware & Software Standardization
  • Antivirus, Spam, Spyware, and “Phishy” Prevention & Detection
  • Compliance
  • Network Security & Management
  • Software Licenses
  • Education & Training
  • Hardware & Software Registration
  • Internet & Email Access
  • Firewall Configuration
  • Backup Procedures
  • Disaster Recovery Planning

Want the Inside Scoop?

Want to know what's happening in Addison? Get your monthly Access Addison for information on new businesses, restaurants, special events and more or the Addison Weekly Update for up-to-the-minute Town news.