Addison Alert - Addison's Emergency Communications Program

Addison has instituted an Emergency Communications System - Addison Alert - that allows residents to receive emergency notifications by text, email or phone.



As of May 14, Addison is switching Emergency Notification Providers. ALL RESIDENTS MUST RE-REGISTER AT  to receive updates. 


SECONDS COUNT IN AN EMERGENCY!  Addison Alert allows us to telephone, text or email residences in targeted areas of the city in case of an emergency situation that requires immediate action (such as a tornado warning, missing child or evacuation notices).


ARE YOU IN THE DATABASE?  Public databases have been used to collect telephone numbers for existing Addison homes and businesses and have been placed into the Emergency Communications database. However, sometimes the public databases contain outdated information. No one should automatically assume his or her telephone number is included. All individuals and businesses should register, especially if you have an unlisted phone number, have changed your phone number or address within the last year, or you use a cellular phone as your home phone. Also, as part of the new system, you are able to request updates on Town-related non-emergency issues like changes in trash collection, special events, mosquito spraying and more.


SPECIAL NOTE ABOUT CALLER ID:  The following number will display when you receive an emergency notification:  972.450.1100.  We encourage all cell phone users to save these numbers in their phones for quick recognition of these important warnings at time of delivery.


HOW DO I REGISTER FOR ADDISON'S EMERGENCY COMMUNICATIONS SYSTEM?  Visit and follow the prompts. For those who are hearing impaired, the Internet update offers a TDD ONLY option for tone delivery of emergency messages. Messages delivered to phone numbers marked TDD will only be delivered in a TDD/TTY format. Residents without Internet access may call 972.450.7156 to give their information over the phone.


THIS SYSTEM WILL ONLY BE USED FOR EMERGENCY PURPOSES, UNLESS YOU OPT IN TO RECEIVE OTHER NOTIFICATIONS:  Examples of times when the Emergency Communication System could be utilized: tornado warning, utility outage, evacuation notice & route, missing person, fires or floods, bomb threat, hostage situation, chemical spill or gas leak, and other emergency incidents where rapid and accurate notification is essential for life safety.

Information about Addison's Outdoor Warning Sirens

Addison has six outdoor warning sirens strategically located throughout the town to warn of potential for life-threatening severe weather conditions. The outside warning sirens are designed to notify citizens who are outside only. Because of the way homes and automobiles are constructed; it is impossible for all to hear these alerts indoors or inside your car. We strongly encourage all residents and local businesses to purchase a NOAA weather radio and sign up for Addison's Emergency Communications in order to be notified of alerts indoors and then monitor local weather and media sources for accurate and timely information.

Addison will activate the outdoor warning sirens upon notification of one of the follow:

The National Weather Service (NWS) has issued a tornado warning for Dallas County and/or the immediate Addison area

Tornado activity has been spotted in the Addison area by a reliable source; police; fire; trained storm spotter or FAA Control Tower at Addison Airport

NWS reported or confirmed straight line winds or downburst in excess of 75 MPH

Once activated; the system will sound for three minutes and repeated as necessary until the threat has passed.

The outdoor warning system will be tested on the first Wednesday of every month at approximately 1 p.m. The system will not be tested if the threat of severe weather is present.


The Difference Between a Weather Watch vs. Weather Warning

Watch: A Watch is issued by the National Weather Service when conditions are favorable for the development of a hazardous weather condition

Warning: A Warning is issued by the NWS when a hazardous condition exists and it is time to take personal protective actions for you; your family and/or business

Again, we strongly encourage all residents and local businesses to purchase a NOAA weather radio and sign up for our Addison Alert emergency alert system in order to be notified of alerts indoors and then monitor local weather and media sources for accurate and timely information.

When a warning is issued:

  • Make sure you have your family or business disaster supply kit available
  • Activate your family and/or business disaster plan
  • Seek the appropriate shelter and or other protective actions if indicated
  • Continuously monitor local weather and media sources for timely and accurate information until the danger passes the forecasted area.

For additional information on disaster preparedness contact the Addison Fire Department at 972.450.7201 or visit

Fire Department Phone Numbers

Fire Department Main: 972.450.7201

Fire Marshal Contact: 972.450.7221

Non-Emergency Contact: 972.450.7156

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