Building and Maintaining a Vibrant Community

The Infrastructure and Development Services Department oversees the construction and maintenance of public and private improvements throughout Addison.

Lisa Pyles

Director of Infrastructure & Development Services

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Lisa Pyles

Director of Infrastructure & Development Services

Phone: 972.450.2878


Nicole    Simpson

Department Assistant

Phone: 972.450.2871


The Infrastructure Services division manages the city's trash and recycling services, water, sewer and stormwater systems as well as public streets, signs and signals, street markings, and the oversight of Addison Airport.

Development Services ensures that private development occurs in accordance with Town standards and includes planning and zoning, building inspections, environmental services, and code enforcement as well as managing our sustainability efforts. We're committed to providing outstanding customer service to Addison residents, businesses, visitors, developers, and contractors.

Please select one of the following areas for more information:
Contact Us
IDS Department
Phone Number:
Physical Address:
Addison Service Center
16801 Westgrove Dr.
Addison, TX 75001-5190
Hours of Operation: 
Monday - Friday 8:00am - 5:00pm


Project Update

Please pardon our dust as we work to improve Addison.
Get all the details on current projects here