Streets, Traffic Signals, Railroad Crossings & Light Outages

2018 Daily Traffic Volume Summary for the Town of Addison


To report potholes in Addison: 972.450.2871

To report malfunctioning traffic signals in Addison: 972.450.2871

To report malfunctioning traffic signals in Dallas: 214.670.5111


Railroad crossing track at Belt Line Road and Inwood Road:
Union Pacific/DART
Information Line: 214.749.3333
Concern Line: 1.888.877.7267
Emergency Line: 1.800.848.8715

Railroad crossing track at Midway Road under Arapaho bridge:
Addison Police Department
Non-emergency Line: 972.450.7156
Emergency Line: 911


To report a street light outage or no electricity:
Oncor's Customer Service Line: 1.888.313.4747
Oncor's E-mail:
Visit Oncor's website:

Additional Resources:


Street Sweeping:

All major and most minor arterial streets are swept once a week at night. Residential streets are swept during the day, once per month.


Dallas & Metro Area Notices:

  • Starting in 2011, LBJ-635 and a portion of I-35E are undergoing a dramatic, 5-year transformation. For more information, visit
  • The Dallas North Tollway is managed by NTTA. Visit their website for information on closures, construction, and road updates:
Contact Us
IDS Department
Phone Number:
Physical Address:
Addison Service Center
16801 Westgrove Dr.
Addison, TX 75001-5190
Hours of Operation: 
Monday - Friday 8:00am - 5:00pm