Athletic Club to Close as Warming Center at 6pm on Friday 2/19

Message from Addison Mayor Joe Chow

Addison Mayor Joe Chow shared a message to the community on Thursday, February 18 related to the Town's response to the storm this week. You can find it on the Town's website here.

Locating Your Main Water Shut Off to Protect Your Home

With the unprecedented winter weather, we are experiencing a high number of calls concerning broken pipes. You can protect your home by locating your main water line before an emergency happens. Here are some tips to help you. 

If you need assistance with a broken pipe, please call 972-450-7156.

Addison Water Supply Update

Many of you may have noticed surrounding cities issuing water conservation or boil water notices. Please know that Addison has ample supply of water and is in no imminent danger of loss of service. If you experience a water line break, please contact us at 972-450-7156. Crews have been in the neighborhoods 24/7 assisting residents.

Oncor Update - 2/19 9am

Oncor is reporting that all but 10 Addison customers have had power restored.

CWD Resumes Trash/Recycling Collection on Monday, 2/22

CWD is planning to resume trash and recycling collection on Monday, February 22 and is allowing residents to place up to three extra bags of trash on the side of the cart, not on top of the lid. Recycle collection times may be delayed, so please leave your trash and recycling out until it is collected, even if it is not collected by the end of the day on Monday.

Warming Center Closes Friday, 2/19 at 6pm

Now that Oncor has restored power to almost all of their Addison customers, the warming center at the Athletic Club will officially close on Friday, February 19 at 6pm. No one stayed at the center Thursday night. We have had some residents stop by to use the showers and those will continue to be available for use when the Athletic Club is open for normal operation. Please contact us at marketing@addisontx.gov if you are aware of a resident who needs shelter and we will provide assistance.
 
The gym will reopen to regular operations on Saturday, February 20 during normal operating hours (8am - 5pm on Saturday).

Crews To Collect Bulk Trash Throughout the Town the Week of February 22

Addison’s bulk trash collection will resume on Monday, February 22. In order to better serve our community in the wake of the prolonged winter storms, we will have our street crews running routes that will cover the entire Town throughout the week so there is no need to call for a pickup. Please place your debris near where you place your residential trash and our team will be by to pick it up.

Bulk Trash Reminders

• Place trash and debris on the curb or in the alley near the area where you would normally place your residential trash for collection.
• The Town’s crews cannot come onto or enter your property to collect bulk items for removal (this includes the garage and backyard of your property).
• Bulk trash or brush resulting from the work of a contractor should be collected and disposed of by the contractor you have hired to do the work.
• It is an EPA requirement that all refrigerant is properly removed prior to disposal so Town staff cannot collect appliances (refrigerators, freezers, air conditioning units) that have not had the refrigerant removed.
  • Most used appliance stores will have someone who is certified to do this for you. You can also search online with Angie’s List, HomeAdvisor, Google, etc. for an EPA certified technician.
  • Most used appliance stores will collect your clean appliance units for free if you do not wish to just throw them away.
  • Documentation is required to show that all the refrigerant has been removed.

If you have any questions or concerns, please contact the Public Works and Engineering Department at 972-450-2871 and we will be happy to assist you in whatever way we can. 

Hotel Availability

Stay updated on the availability of all Addison hotels here. 

Open Restaurants

Looking for a place to eat?  Check out these open Addison restaurants.

Reserve 911 for Emergencies

Our first responders are here to serve you but are asking for your assistance. Please reserve 911 for emergencies only. For all non-emergency requests, call 972-450-7156.

DART Suspends Service

For the safety of both passengers and employees during the severe weather situation across North Texas, DART will suspend all rail operations beginning at 9:00 p.m. on Sun, Feb 14, through the start of service on Thurs, Feb 18.

Due to expected heavy snowfall and deteriorating road conditions around North Texas, DART will be suspending bus service starting at 10:00 p.m. today, February 16. Bus service under Operating Scenario 2 (Saturday service) will resume tomorrow, February 17, at 10:00 a.m. and continue until 10:00 p.m.